Resource Guide

Dear Neighbor,

Accurate and up-to-date information is crucial during these times. Below, you will find resources that are regularly updated by my team. We are working diligently to ensure you, your family, and our community come through this crisis stronger and together.

With warm regards,

Useful links & resources:

How do I protect myself?

• Stay home. Healthy or sick, all New Yorkers must stay home unless they are essential workers, except for:

  • Essential needs and tasks, such as getting groceries
  • Getting medical care
  • Solitary exercise
  • Work (if you work for an essential business or service)

If you must leave your home, please:

  • Keep at least 6 feet of distance between yourself and others.
  • Bike or walk if possible. Don’t take public transportation unless you need to.
  • Stagger working hours, if possible. For example, instead of 9 AM to 5 PM, change some work hours to 10 AM to 6 PM or 8 AM to 4 PM.
  • Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub.
  • Wear face coverings when leaving you home and could be within six feet of other people.

Where can I get tested?



When should I go to the ER?

If you have mild symptoms, stay at home until you’ve recovered. You can relieve your symptoms if you:
• Rest and sleep
• Keep warm
• Drink plenty of liquids
• Use a room humidifier or take a hot shower to help ease a sore throat and cough

Only if you notice shortness of breath or chest pain you should call ahead to the ER, then go to the ER for an evaluation.

If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.

When should I call 911?

Only Call 911 if you need help right away.

More resources can be found here.

New York City will begin phase 1 of reopening on Monday, June 8.

La Ciudad de Nueva York empezó la Primera Fase de la Reapertura el 8 de Junio del 2020. Los comercios que pueden empezar o incrementar sus operaciones incluyen tiendas minoristas, construcción, y comercios mayoristas.


For more information/ Para más información/详细资料请看

Industries Included in Phase 1:


  • Building Equipment Contractors
  • Building Finishing Contractors
  • Foundation, Structure, and Building Exterior Contractors
  • Highway, Street and Bridge Construction
  • Land Subdivision
  • Nonresidential Building Construction
  • Residential Building Construction
  • Utility System Construction
For summary guidelines click here.

Agriculture, Forestry, Fishing and Hunting

  • Other Animal Production
  • Other Crop Production
  • Support Activities for Animal Production
  • Support Activities for Crop Production
  • Support Activities for Forestry
For non-food related agriculture summary guidelines click here.
For forestry summary guidelines click here.
For fishing summary guidelines click here.

Retail - (Limited to curbside or in-store pickup or drop off)

  • Clothing Stores
  • Direct Selling Establishments
  • Electronics and Appliance Stores
  • Electronic Shopping and Mail-Order Houses
  • Furniture and Home Furnishing Stores
  • Florists
  • General Merchandise Stores
  • Health and Personal Care Stores
  • Jewelry, Luggage, and Leather Goods Stores
  • Lawn and Garden Equipment and Supplies Stores
  • Office Supplies, Stationery, and Gift Stores
  • Used Merchandise Stores
  • Shoe Stores
  • Sporting Goods, Hobby, Musical Instrument and Book Stores
  • Other Miscellaneous Store Retailers
For summary guidelines click here.


  • Apparel Manufacturing
  • Computer and Electronic Product Manufacturing
  • Electric Lighting Equipment Manufacturing
  • Fabricated Metal Product Manufacturing
  • Furniture and Related Product Manufacturing
  • Leather and Allied Product Manufacturing
  • Machinery Manufacturing
  • Nonmetallic Mineral Product Manufacturing
  • Paper Manufacturing
  • Petroleum and Coal Products Manufacturing
  • Plastics and Rubber Products Manufacturing
  • Printing and Related Support Activities
  • Textile Mills
  • Textile Product Mills
  • Wood Product Manufacturing
  • Other Miscellaneous Manufacturing
For summary guidelines click here.

Wholesale Trade

  • Apparel, Piece Goods, and Notions Merchant Wholesalers
  • Chemical and Allied Products Merchant Wholesalers
  • Furniture and Home Furnishing Merchant Wholesalers
  • Household Appliances and Electrical and Electronic Goods Merchant Wholesalers
  • Machinery, Equipment, and Supplies Merchant Wholesalers
  • Metal and Mineral (except Petroleum) Merchant Wholesalers
  • Paper and Paper Product Merchant Wholesalers
  • Professional and Commercial Equipment and Supplies Merchant Wholesalers
  • Wholesale Electronic Markets and Agents and Brokers
  • Miscellaneous Durable Goods Merchant Wholesalers
  • Miscellaneous Nondurable Goods Merchant Wholesalers
For summary guidelines click here.
The Core Four Best Practices For a Safe and Healthy NYC
1. Stay home if sick
2. Keep physical distance
3. Wear a face covering
4. Keep your hands clean
If you are a business reopening: On Monday June 8, New York City will enter Phase 1 of re-opening. Your first stop should be the New York State New York Forward guidance – in order to reopen, businesses must read and attest to following the mandates from the State.
The NYC Department of Health and Mental Hygiene (DOHMH) has created plain language Frequently Asked Questions for each sector re-opening in Phase 1, in adherence with the New York State guidance. Additionally, the Department of Small Business Services (SBS) has created this simple flyer for businesses and workers.
Support for Businesses
Support in following guidelines: Call 888-SBS-4NYC
Assistance with your required safety plan: This template from New York State Department of Health provides a guide for businesses to create their own Safety Plans. These safety plans must be posted on site.
A sample screening tool: DOHMH’s COVID-19 Symptom Screening Tool can be used to conduct screenings. Employers must provide health screenings for employees daily.
Best practices for cleaning: DOHMH has created Cleaning/Dis-infection Guidance for NonHealth Care Settings to guide businesses through proper cleaning protocols.
Signage: DOHMH provides posters for printing in multiple languages. Businesses must display signage about social distancing protocols. These posters include:
Free face coverings: Businesses can pick up 5 masks per employee from 60+ locations across the city. The City is providing 2 million face masks total to small businesses at no cost.
Financial Support: Small businesses impacted by looting that experienced damage to their storefronts can apply to receive up to $10,000 to fund repairs. This program will begin in the Bronx and expand to other boroughs.

Industries Included in Phase 3:
  • Personal Care Services : Non-hair-related personal care businesses and services, including tattoo and piercing facilities, appearance enhancement practitioners, massage therapy, spas, cosmetology, nail specialty, UV and non-UV tanning, or waxing. For summary, guidelines click here.

Park facilities will re-open and include:

  • Dog runs
  • Basketball courts
  • Tennis courts
  • Volleyball courts
  • Handball courts

Pools: 15 pools will be opening in across the five boroughs

Queens: Astoria, Liberty, Fisher
Bronx: Crotona, Mullaly, Haffen
Brooklyn: Sunset, Betsy Head, K-Poo
Manhattan: Hamilton Fish, Jackie Robinson, Wagner, Marcus Garvey
Staten Island: Lyons, Tottenville

Industries Included in Phase 4:
  • Pre-Kindergarten
  • Higher Education
  • Low-Risk Outdoor Arts & Entertainment:Outdoor zoos, botanical gardens, nature parks, grounds of historic sites and cultural institutions, outdoor museums, outdoor agritourism, local agricultural demonstrations and exhibitions; and other similar institutions/activities. For summary guidelines click here.
  • Low-Risk Indoor Arts & Entertainment: Owners/operators of indoor museums, historical sites, aquariums, and other related activities. For summary guidelines click here.
  • Media Production: Music, Television, and Streaming productions sites. For summary guidelines click here.
  • Professional Sports: Professional sports teams will be allowed to play but professional sporting venues will remain closed to audiences. For summary, guidelines click here.
  • Malls: For summary, guidelines click here

Unemployment Assistance
My office continues to receive numerous inquiries and requests for assistance with the unemployment process, there are a few pieces of information that you should include when you email or call us:
  • Full name
  • Last four digits of your Social Security number
  • Home address
  • The telephone number and email address associated with your application
  • Date you first submitted your application
  • Details and dates of actions taken on your case (pending case, application still in process, approved but waiting on the funds, etc.)

Unemployment Benefits FAQ: Helpful answers for those recently unemployed due to COVID-19. [Learn More]

Guidance for Self-Employed Individuals: A guide on how to file your unemployment insurance claim on the website if you are self-employed.  [Learn More]

Update on Workers’ Rights: Read the latest, including laws and protections. [Visit Website]

Make a complaint about paid sick leave, earned sick pay or paid time off, failure to pay earned wages and more: Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint. [Visit Website]

What is the COVID-19 rent relief program?

A one-time rental subsidy paid directly to a household's landlord. Applicants do not need to repay this assistance. The program was established to help households experiencing a loss of income during the COVID-19 Crisis.

Who is Eligible?

  • Households with an income below 80% of the Median Area Income.
  • Households paying more than 30% of gross monthly income in rent.
  • Households that lost income between April 1, 2020 and July 31, 2020.

How to Apply

  • Applications are available online from July 16, 2020 until July 30, 2020
  • Applications can be found at:
  • Documents Needed:
    • Proof of Identity
    • Lease
    • Proof of Rental Payment prior to March 1, 2020
    • Proof of Household Gross Income

Executive Order regarding eviction moratorium click here.

Eviction moratorium: While all rents are still legally owed, you cannot be evicted in New York State for any reason, at least until August 20, 2020. This also applies to eviction orders that were issued but not carried out prior to the eviction moratorium commencement on March 16, 2020. DO NOT ATTEND HOUSING COURT FOR AN EVICTION CASE. YOU WILL NOT BE PENALIZED FOR FAILING TO APPEAR!

New York State halted evictions statewide due to coronavirus. Court will remain open for emergency repair cases, illegal lockouts, and post-eviction cases.

Emergency repair cases: While eviction proceedings are halted, New York City Housing Courts are still hearing serious issues related to heat and hot water, landlords locking tenants out of apartments, lead, and other serious housing code violations. Tenants can still initiate those actions, and Legal services groups are representing tenants in these categories if they are at or below 200% of poverty ($43,440 for a family of 3).

Lease expirations: If your lease is expiring on April 1st or anytime during the COVID-19 pandemic and you want to renew, you should try to work with your landlord to extend the current lease or proceed with a month-to-month extension. The resulting correspondence and agreement should be done over email so that there is a paper record of the precise terms agreed upon.

Rent increases: As usual, your rent in a market rate apartment cannot be increased until your current lease expires. All rules regarding notice about rent increases also apply. Landlords are still required to provide a minimum of 30-days notice of rent increases above 5 percent for tenancies of less than a year, and up to 90 days for longer tenancies of two years or more.

Discrimination: In addition to the prohibition against discrimination based on perceived or actual race, national origin, disability, or other protected classes, your landlord cannot harass or discriminate against you due to fears regarding COVID-19.

Moving apartments: If absolutely necessary, you can still move during the outbreak, as moving companies are deemed “essential” by the State.

Construction: To minimize people entering and exiting your building, only essential construction work is allowed in the city. Construction sites must adhere to social distancing and maintain best practices for the prevention of virus spread. There is a fine of up to $10,000 per violation.

City Marshals: NY’s Chief Administrative Judge’s Memo suspended eviction proceedings, and Mayor de Blasio has reinforced the moratorium decision with a 90-day halt of related City Marshal activities. For more info click here. 

Housing Court Answers Hotline: 212-962-4795 open Monday through Friday 9am-5pm

Met Council on Housing Tenant Rights Hotline: 212-979-0611 (English and Spanish) Hours: Monday 1:30-8pm, Tuesday 5:30-8pm, Wednesday 1:30-8pm, Friday 1:30-8pm

Neighborhood Housing Services of Jamaica, Inc. and NHS Development Corporation: The staff of Neighborhood Housing Services of Jamaica, Inc. and NHS Development Corporation are working remotely to continue to serve your housing needs. Our counselors will be conducting counseling sessions by phone and delivering all future workshops via online webinars, until further notice.

  • Visit for updated information about programs, services and online workshops
  • If you are facing foreclosure and need assistance, please contact Kimberley McLean at 718-517-6644
  • If you need assistance with finding an affordable apartment, please contact Velene Acquah at 718-517-6651 or Julia Ottley at 718-701-6325
  • For assistance with home repairs and property taxes, please contact Tannia Gordon at 718-517-6649
  • For all other matters, leave a message at 718-291-7400 and someone will return your call within 24-48 hours.

COVID-19 Guidance and Resources for NYCHA Community: Visit the website for more information on the cleaning schedule, rent hardship and more.

Income recertification: If you live in a NYCHA development and have lost 5% or more in income for two months or more, and your rent exceeds 30% of household income, you may be eligible for a rent reduction. If you meet those qualifications, you should request an income recertification through the NYCHA Self-Service Portal or through their local management office.

Guidance to Public Housing Residents on Rent Hardships: This website has updates on the steps NYCHA has taken to help alleviate financial hardships that public housing residents may face due to Coronavirus (COVID-19): [Visit Website]

Guidance to Section 8 Participants on Rent Hardships: This website has updates on the steps NYCHA has taken to help alleviate financial hardships that Section 8 participants may face due to Coronavirus (COVID-19): [Visit Website]

Stimulus Payments and Assisted Housing: Stimulus payments (individual checks) recently approved by the federal government are not counted towards annual income for those receiving Section 8 or living in NYCHA units (24 CFR 5.609-c).

NYCHA newsletter update: [View Newsletter]

Mortgage payments: All state regulated mortgage lenders are being urged — but not required — to defer mortgage payments for 90 days, meaning those payments will be added to the end of your mortgage term. You should check with your lender to confirm specific bank policies. For more info click here.

If your loan is owned by Fannie Mae or Freddie Mac, you may be eligible to delay making your monthly mortgage payments and receive other relief for 3 months. To find out if your loan applies, you can use “loan lookup” tools:

Credit scores and fees: The Governor’s Executive Order also directs state-regulated banks to hold off on reporting late payments to credit agencies, offer a grace period to complete loan modifications, waive late payment fees, and postpone foreclosures. For more info click here.

NYC Lien Sales: If you received a 90-day or 60-day lien sale warning, the City has extended the deadline for selling the lien on your property. The 2020 sale of New York City liens was scheduled for May 15, 2020 but is now postponed. For more info click here. However, if possible, you should pay what you owe or enter into a payment agreement plan.

Con Edison will not shut off electric, gas or steam service: Service will not be shut off due to payment difficulties resulting from the health crisis. They are also waiving new late-payment charges for all customers. Learn more at Con Edison: [View Website]

Home Delivered Meals:  [Visit Website]

If you are unable to go out and get food yourself, ask a family member, friend, or neighbor if they can pick up Emergency Food for you.

If you don’t have anyone who can get food for you and can’t afford delivery from a restaurant or a grocery store, you may be eligible for meal delivery from GetFoodNYC.


The GetFoodNYC program is available to you if you:

  • Are unable to go out and get food for yourself, AND
  • Do not have someone else in your household who can get food for you, AND
  • Do not have a family member, friend, or neighbor who lives nearby who can get food for you, AND
  • Do not receive food from Meals on Wheels, God’s Love We Deliver, or a similar service, AND
  • Are unable to afford food delivery from a restaurant or grocery store.

Food Boxes

  • Each delivery contains enough food for 3 days (9 meals per person).
  • A maximum of 2 people in each household may receive food (no more than 18 meals per delivery).
  • Kosher meals are available in limited quantities, but other dietary requests cannot be met at this time.

Get emergency food now: There are two ways to get free food quickly -- getting groceries from a food pantry, or a cooked meal from a community kitchen. Determine your eligibility for the Emergency Food Assistance Program at Access NYC. [Visit Website]

Local supermarkets with seniors-only shopping hours:

  • KeyFood Supermarkets (6:30-7 a.m.), 22-15 31st St.
  • KeyFood Supermarkets (6:30-7 a.m.), 32-15 Newtown Ave.
  • City Fresh Market (5-6 a.m.), 2115 Broadway
  • Costco (Tuesdays & Thursdays, 8-9 a.m.), 3250 Vernon Blvd.
  • Bravo Supermarkets (7-8 a.m.), 24-18 34th Ave.
  • Food Bazaar Supermarkets (7-8 a.m.), 42-02 Northern Blvd.
  • Food Emporium (7-8 a.m.), 2910 Broadway
  • Stop & Shop (6-7am) 34-51 48 St.

In-home care for personal needs: Need help with personal grooming or household chores? Are you unable to cook your meals? The Department for the Aging (DFTA) works with case-management agencies to provide in-home care for people age 60 and older. [Visit Website]

Sunnyside Community Services: If there are seniors in need, the best way to reach out to us is via Staff are reaching out as quickly as possible. Or, call 877-577-9337 and leave a message.

  • All services and support for seniors will be provided by phone
  • Case Management Services will be provided by phone and meal delivery will continue
  • Caregiver support will be provided by phone

 While Social Security Administration offices in New York and New Jersey are temporarily open to authorized personnel only, SSA staff from those local offices will continue to be accessible by phone.  SSA local office staff are accessible by phone Monday to Friday, 9:00 a.m. to 4:00 p.m.  Some critical services also are available by calling SSA’s national toll-free line at 1 (800) 772-1213 or 1 (800) 325-0778 TTY.  National toll-free line staff are available Monday to Friday, 7:00 a.m. to 7:00 p.m.

For up-to-date information about SSA office closings and emergencies, please click here.

Home Delivered Meals:  [Visit Website]

If you are unable to go out and get food yourself, ask a family member, friend, or neighbor if they can pick up Emergency Food for you.

If you don’t have anyone who can get food for you and can’t afford delivery from a restaurant or a grocery store, you may be eligible for meal delivery from GetFoodNYC.


The GetFoodNYC program is available to you if you:

  • Are unable to go out and get food for yourself, AND
  • Do not have someone else in your household who can get food for you, AND
  • Do not have a family member, friend, or neighbor who lives nearby who can get food for you, AND
  • Do not receive food from Meals on Wheels, God’s Love We Deliver, or a similar service, AND
  • Are unable to afford food delivery from a restaurant or grocery store.

Food Boxes

  • Each delivery contains enough food for 3 days (9 meals per person).
  • A maximum of 2 people in each household may receive food (no more than 18 meals per delivery).
  • Kosher meals are available in limited quantities, but other dietary requests cannot be met at this time.

Get emergency food now: There are two ways to get free food quickly -- getting groceries from a food pantry, or a cooked meal from a community kitchen. Here you can find the closest resources to you. [Visit Website]

Free grab & go meals: The New York City Department of Education is committed to making three free meals available daily for any New Yorker. No one will be turned away at any time. Any New Yorker who wants one can get three free meals a day at more than 400 Meal Hubs across the city. For more information:[Visit Website]

Find soup kitchens, food pantries, senior centers, or SNAP enrollment sites: An interactive map is a useful tool for finding resources close to you. [Visit Website]

Neighborhood Guides to Food & Assistance: Printer-friendly, digital guides by borough to help guide you through finding and understanding food assistance programs. [Visit Website]

Updates for DYCD-funded programs and services: This also includes a list of food pantries at the bottom of the page. [Visit Website]

ALL immigrant communities can receive health care related to COVID-19: If you are concerned about your health during the COVID-19 public health emergency, you can seek and receive medical care regardless of your immigration status or lack of health insurance. 

Medical care will have no impact on “public charge” test. U.S. Citizenship and Immigration Services has stated that medical care related to COVID-19 – including preventive care, testing, and treatment – will not be held against you in a “public charge” test.

Immigrants and refugees can continue to access free legal assistance and other services through ONA’s statewide network of providers, even remotely. Call the confidential, multilingual NYS New Americans Hotline at 1-800-566-7636 to be connected to a provider.

Legal Assistance: If you need assistance with Immigration Court there are resources available to you. [Visit Website]

We have seen many disturbing reports of discrimination and hate crimes related to coronavirus fears, and want to ensure all of our community members understand how to report these intolerable actions.

How to report discrimination:

  • Call 311
  • Fill out the online form on the NYC Human Rights Commission’s website [Visit Website]

How to report hate crimes

  • To report hate crimes to the State Attorney General, call 800-771-7755 or send an email to:
  • For other ways to report and additional information: [Visit Website]

Additionally, we have seen an increase in COVID-19 related scams. If you are a victim of or suspect a scam, use the online reporting form from the Attorney General's office to report it: [Visit Website]

If you or someone you know is experiencing domestic violence, you can find information and support at NYC Hope. [Visit Website]

Face masks, hand sanitizer, and disinfectant wipes are temporarily in short supply and stores cannot excessively increase the price they charge you for these items during the shortage due to the new coronavirus (COVID-19).  If you think a store excessively increased the price of these items beginning in March, file a complaint at the Price Gouging hotline 1-800-697-1220, online or call 311 and say "overcharge." [View the NY State online complaint form here]

Access HRA: During these difficult times, ACCESS HRA remains a great way to skip the trip. With Access HRA, you can:

  • You can apply for SNAP benefits, complete the recertification form, and upload pictures of documents needed for eligibility determinations. After submitting, you can call anytime Monday-Friday 8:30am to 5pm for a telephone interview.
  • Submit cash assistance benefit requests for special grants and emergency assistance without having to come to your Job Center! ACCESS HRA can also be used by those with a scheduled recertification appointment to submit your recertification form.
  • Update your contact information. It is important during these times that HRA has a way to contact you and this is the fastest and easiest way to keep them updated.

Coronavirus Financial Impact Loan Program: The Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City’s five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak:

COVID-19 Application For Suspension Of Debt Collection Activity: In response to the growing financial impairments resulting from COVID-19, the state will temporarily halt the collection of medical and student debt owed to NYS, for at least a 30-day period: [Learn More]

NYC Paid Sick Leave Policy: NYC has a paid sick leave policy. Download the frequently asked questions on the NYC Consumers Affair website. [Visit Website] Also, if you are under a mandatory or precautionary order of quarantine or isolation issued by the state of New York, the Department of Health, local board of health, or any government entity duly authorized to issue such order, you can take job-protected paid time off for your own quarantine. [Learn More]

New York State is on PAUSE and all non-essential businesses statewide are closed until May 15. [Learn More].

For businesses requiring financial assistance or other support, here are some useful links to grants, loans, and other relief:

  • The NYC Comptroller’s office has compiled a list of private loans for small businesses. [Learn More]
  • Verizon Small Business Recovery Fund [Apply Here]: Small businesses can use the grants to assist with expenses such as:
    • Paying rent and utilities
    • Meeting payroll
    • Paying outstanding debt to vendors
    • Other immediate operational costs
  • Business Assistance Survey: To receive updates about new loan and grant programs for small businesses, fill out this industry-specific form. [View Survey]
  • NYC's assistance and guidance for businesses impacted by novel coronavirus: The city will provide relief for small businesses across the city losing revenue because of COVID-19. Learn more about the City's programs and resources. [Visit Website]
  • Do you need to hire staff for your essential business? NYC Small Business Services can help you with recruitment. No matter what your staffing needs are, we can help you hire the right employees at no cost.
    Services include:
    • Sourcing job seekers through our candidate databases, paid advertisements (at no cost to you), and through local partner organizations
    • Recruiting and screening candidates based on your needs—referring the most qualified to your business
    • Scheduling interviews
    You can access our recruitment services by logging into your SBS Connect Account or creating a new account here.

For more NYC resources visit the website.

New York City public schools are closed to students and staff through the end of the 2019-2020 school year. For the most up to date information, visit the DOE website. [Visit Website]. Parents are urged to visit for remote learning guidance.

Families without internet access can call 844-488-8398 for free internet from Spectrum.

Regional Enrichment Centers: Regional Enrichment Centers are places where the children of front-line workers can be safely cared for while their parents continue to serve the city in this time of need. [Find your nearest center]

Public Libraries: Queens Public Library locations will be closed until further notice.

  • Keep any checked out books or items until it reopens. No returns will be processed at this time.
  • All due dates have been automatically extended and all late fees are suspended while closed.
  • The materials you have on hold will be waiting for you when it reopens
  • No book donations are being accepted at this time.

Additional Learning Resources: While your child may be receiving activities through school, here are some other free online courses or resources you may find useful:

  • GirlsWhoCode is making CS educational activities available for free download. [Visit Website]
  • The American Museum of Natural History has a virtual learning site for kids [Visit Website]
  • Make music with an interactive music-making microsite by Google Chrome [Visit Website]
  • Watch real zoo animals on the San Diego Live Cam [Visit Website]
  • Explore exhibits from the National Women's History Museum [Visit Website]
  • Explore The Met online with MetKids! [Visit Website]
  • BrainPop! is offering their interactive tools for free while schools are closed [Visit Website]
  • PBS Learning Media is offering their interactive tools for free to teachers, parents, and students.  [Visit Website] 

Get free, confidential mental health support: NYC Well lets you speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365. [Visit Website]

For addiction support: If you or someone you know is struggling with addiction, being at home can pose a risk related to alcohol, substance abuse, and gambling. Call the Hopeline at 1-877-846-7369. Text: 467369. It’s available all day and night.

If you need help coping with stress: [Download the PDF] 

For Office of Mental Health document updates: [Visit Website]

NYC playgrounds are closed. Open spaces are still available, but you must practice social distancing.

For all updates on park service changes and closures, go to: 

Alternate side parking is suspended until  June 21.

Preventing subway crowding: Beginning tomorrow, Monday March 30th, the NYPD will conduct spot checks on subway cars to ensure individuals are following social distancing guidance. New Yorkers should call 311 to report overcrowded lines and cars.

Staten Island Ferry Service: Effective 12:00 AM on Monday, March 30, the Staten Island Ferry will further reduce service levels and transition to hourly service.